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Technology

How to make gamification work in retail

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Clienteling

How successful follow-up drives repeat business every time | Featuring Tillis Jewelry

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Technology

Why AI-assisted selling is the future of retailing

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Clienteling

Overcoming staff challenges when implementing a clienteling strategy

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Clienteling

Mastering clienteling with the 2-2-2 outreach strategy

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Clienteling

From transactions to transformations: The evolution of clienteling

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Jewelry

Q&A with Paul Tacorian: A conversation on jewelry, values, and building a legacy

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Jewelry

Lessons learned from CBG’s final Orlando show

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Clienteling

Experts panel: The power of a learning relationship to know your luxury retail clients

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Employee Training

How I operate: Set your team up for clienteling success | Featuring Appelt’s Diamonds

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Analytics

Four types of customer data retail sales associates should be tracking

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Employee Training

Four tasks to drop—and the one to do more of—during the holiday rush

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