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Retail Trends

New data reveals who’s really shopping in luxury stores—and what to do about it

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Client Management

The hidden cost of a messy client database (and how Orloff Jewelers took control)

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Clienteling

How the right “hello” can help you sell more jewelry

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Marketing

The dos and don’ts of in-store events | Featuring Garris Jewelers

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Clienteling

Clienteling to big-spenders vs. first-time buyers—and everyone in between

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Employee Training

We asked an AGS-Certified Sales Associate how to build a top-tier sales team | Featuring La Maison d'Or

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Jewelry

How to turn every special life event into a jewelry sales opportunity

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Marketing

Why in-store jewelers can’t ignore their online presence | Featuring Hislon Jewelers

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Retail

Why high-quality product images matter—even for in-store retailers

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Five examples of retail sales goals to set for your team

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Clienteling

Why social listening belongs on your clienteling to-do list

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Client Management

The jeweler’s guide to building custom wish lists

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