}

Hayley Sonntag

Hayley Sonntag works closely with jewelry vendors like TACORI, Gabriel & Co., Simon G., and more to build relationships and learn from their expertise in the jewelry industry. Get in touch at editor@clientbook.com

10 texting templates that will actually get you responses

Nov 12, 2025

by

Hayley Sonntag

10 texting templates that will actually get you responses

by

Hayley Sonntag

Taylor Swift got engaged—and jewelers everywhere should be paying attention

Sep 2, 2025

by

Hayley Sonntag

Taylor Swift got engaged—and jewelers everywhere should be paying attention

by

Hayley Sonntag

Jewelry sales jumped 10% in May—here are four reasons it's outshining other luxury categories

Jul 8, 2025

by

Hayley Sonntag

Jewelry sales jumped 10% in May—here are four reasons it's outshining other luxury categories

by

Hayley Sonntag

Five telling things you can learn from a client’s purchase history

Jun 16, 2025

by

Hayley Sonntag

Five telling things you can learn from a client’s purchase history

by

Hayley Sonntag

Setting SMART goals for the team around clienteling

Apr 28, 2025

by

Hayley Sonntag

Setting SMART goals for the team around clienteling

by

Hayley Sonntag

Why in-store jewelers can’t ignore their online presence | Featuring Hislon Jewelers

Apr 1, 2025

by

Hayley Sonntag

Why in-store jewelers can’t ignore their online presence | Featuring Hislon Jewelers

by

Hayley Sonntag

Adaptive retail: The future of clienteling for jewelry and luxury stores

Mar 14, 2025

by

Hayley Sonntag

Adaptive retail: The future of clienteling for jewelry and luxury stores

by

Hayley Sonntag

Mastering clienteling with the 2-2-2 outreach strategy

Feb 5, 2025

by

Hayley Sonntag

Mastering clienteling with the 2-2-2 outreach strategy

by

Hayley Sonntag

Four tasks to drop—and the one to do more of—during the holiday rush

Dec 18, 2024

by

Hayley Sonntag

Four tasks to drop—and the one to do more of—during the holiday rush

by

Hayley Sonntag

Do you have a seasonal marketing campaign ready for the holiday season?

Oct 25, 2024

by

Hayley Sonntag

Do you have a seasonal marketing campaign ready for the holiday season?

by

Hayley Sonntag

What is product-market fit?

Sep 30, 2024

by

Hayley Sonntag

What is product-market fit?

by

Hayley Sonntag

Pros and cons of jewelry buying groups

Aug 22, 2024

by

Hayley Sonntag

Pros and cons of jewelry buying groups

by

Hayley Sonntag

What it takes to build, improve, and retain a solid brand reputation

Aug 1, 2024

by

Hayley Sonntag

What it takes to build, improve, and retain a solid brand reputation

by

Hayley Sonntag

Should luxury brands get on board with the recommerce trend?

Jul 23, 2024

by

Hayley Sonntag

Should luxury brands get on board with the recommerce trend?

by

Hayley Sonntag

2024’s most trusted brands: what retailers can learn from Band-Aid, UPS, Google and more

Jul 16, 2024

by

Hayley Sonntag

2024’s most trusted brands: what retailers can learn from Band-Aid, UPS, Google and more

by

Hayley Sonntag

The ongoing battle between retailers and credit card fees

Jul 11, 2024

by

Hayley Sonntag

The ongoing battle between retailers and credit card fees

by

Hayley Sonntag

Top ten shopper marketing tactics you need to try

Jul 10, 2024

by

Hayley Sonntag

Top ten shopper marketing tactics you need to try

by

Hayley Sonntag

Everything retailers need to know about the consumer confidence index

Jul 8, 2024

by

Hayley Sonntag

Everything retailers need to know about the consumer confidence index

by

Hayley Sonntag

Everything you need to know about the luxury shopper

Jun 25, 2024

by

Hayley Sonntag

Everything you need to know about the luxury shopper

by

Hayley Sonntag

What is lifestyle marketing?

Jun 21, 2024

by

Hayley Sonntag

What is lifestyle marketing?

by

Hayley Sonntag

How slow fashion is changing the fashion industry

Jun 10, 2024

by

Hayley Sonntag

How slow fashion is changing the fashion industry

by

Hayley Sonntag

What is lifestyle creep?

Apr 16, 2024

by

Hayley Sonntag

What is lifestyle creep?

by

Hayley Sonntag

Seven bike advertising tips to boost sales

Apr 11, 2024

by

Hayley Sonntag

Seven bike advertising tips to boost sales

by

Hayley Sonntag

Targeted advertising in retail: what it is and why it matters

Apr 1, 2024

by

Hayley Sonntag

Targeted advertising in retail: what it is and why it matters

by

Hayley Sonntag

Top challenges lingerie stores face in 2024

Mar 7, 2024

by

Hayley Sonntag

Top challenges lingerie stores face in 2024

by

Hayley Sonntag

Growing trends in the wellness industry

Feb 27, 2024

by

Hayley Sonntag

Growing trends in the wellness industry

by

Hayley Sonntag

What is a brand advocate and why do retailers want them?

Oct 16, 2023

by

Hayley Sonntag

What is a brand advocate and why do retailers want them?

by

Hayley Sonntag

What is relationship marketing and why should retailers be doing it?

Sep 21, 2023

by

Hayley Sonntag

What is relationship marketing and why should retailers be doing it?

by

Hayley Sonntag

What is retail media?

Aug 28, 2023

by

Hayley Sonntag

What is retail media?

by

Hayley Sonntag

Four ways to stay attuned to consumer preferences

Jul 10, 2023

by

Hayley Sonntag

Four ways to stay attuned to consumer preferences

by

Hayley Sonntag

How to use social media as a customer service tool

Jul 3, 2023

by

Hayley Sonntag

How to use social media as a customer service tool

by

Hayley Sonntag

The importance of emotional intelligence in customer service

Jun 7, 2023

by

Hayley Sonntag

The importance of emotional intelligence in customer service

by

Hayley Sonntag

Why conversational commerce matters for retailers

May 9, 2023

by

Hayley Sonntag

Why conversational commerce matters for retailers

by

Hayley Sonntag

What is a customer journey map?

Apr 6, 2023

by

Hayley Sonntag

What is a customer journey map?

by

Hayley Sonntag

What is retail marketing?

Feb 28, 2023

by

Hayley Sonntag

What is retail marketing?

by

Hayley Sonntag

The psychology of the consumer buying experience

by

Hayley Sonntag

The psychology of the consumer buying experience

by

Hayley Sonntag

How do you build trust with your clients when you have thousands of them?

Jan 25, 2023

by

Hayley Sonntag

How do you build trust with your clients when you have thousands of them?

by

Hayley Sonntag

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