}

Max Young

Max Young works with luxury retailers nationwide to train them on using technology effectively to provide a better customer experience for their clients and drive repeat business. Get in touch at editor@clientbook.com

Modern grooms should change how you sell men’s wedding bands—here’s how

Sep 10, 2025

by

Max Young

Modern grooms should change how you sell men’s wedding bands—here’s how

by

Max Young

Four time-saving takeaways from Leitzel’s Jewelry that help teams stay focused and productive

Apr 21, 2025

by

Max Young

Four time-saving takeaways from Leitzel’s Jewelry that help teams stay focused and productive

by

Max Young

The jeweler’s guide to building custom wish lists

Mar 20, 2025

by

Max Young

The jeweler’s guide to building custom wish lists

by

Max Young

What your customers want (but won’t tell you)—five ways to stay in the know

Mar 3, 2025

by

Max Young

What your customers want (but won’t tell you)—five ways to stay in the know

by

Max Young

Here’s how to get the most from your part-time employees without the headache

Nov 1, 2024

by

Max Young

Here’s how to get the most from your part-time employees without the headache

by

Max Young

What these five types of reviews say about your store

Oct 28, 2024

by

Max Young

What these five types of reviews say about your store

by

Max Young

Window shoppers aren’t a loss: here’s how to convert them into customers

Oct 23, 2024

by

Max Young

Window shoppers aren’t a loss: here’s how to convert them into customers

by

Max Young

Eight tips for successful holiday hiring

Oct 18, 2024

by

Max Young

Eight tips for successful holiday hiring

by

Max Young

Why luxury retailers need an after-sales service strategy

Oct 4, 2024

by

Max Young

Why luxury retailers need an after-sales service strategy

by

Max Young

Time management strategies to boost productivity and sales

Sep 26, 2024

by

Max Young

Time management strategies to boost productivity and sales

by

Max Young

Four ways to contact your customers without annoying them

Aug 27, 2024

by

Max Young

Four ways to contact your customers without annoying them

by

Max Young

10 ways to decrease retail returns at your store

Jul 18, 2024

by

Max Young

10 ways to decrease retail returns at your store

by

Max Young

Do these seven things when business is slow

Jun 19, 2024

by

Max Young

Do these seven things when business is slow

by

Max Young

Why the associate experience matters in retail

Feb 2, 2024

by

Max Young

Why the associate experience matters in retail

by

Max Young

Five examples of retail sales goals to set for your team

Nov 29, 2023

by

Max Young

Five examples of retail sales goals to set for your team

by

Max Young

How to create a retail sales budget

Aug 22, 2023

by

Max Young

How to create a retail sales budget

by

Max Young

Seven components of a good retail experience

Jul 6, 2023

by

Max Young

Seven components of a good retail experience

by

Max Young

Three signs clienteling will benefit your retail store

May 25, 2023

by

Max Young

Three signs clienteling will benefit your retail store

by

Max Young

Top retail customer pain points and how to solve them

May 23, 2023

by

Max Young

Top retail customer pain points and how to solve them

by

Max Young

Customer service vs. clienteling: What's the difference?

Mar 30, 2023

by

Max Young

Customer service vs. clienteling: What's the difference?

by

Max Young

The secret to getting more reviews from your retail clients

Mar 23, 2023

by

Max Young

The secret to getting more reviews from your retail clients

by

Max Young

Best practices for building rapport with your retail clients

Mar 7, 2023

by

Max Young

Best practices for building rapport with your retail clients

by

Max Young

What is client management and how do I do it?

Feb 1, 2023

by

Max Young

What is client management and how do I do it?

by

Max Young

Three reasons why your sales associates aren’t clienteling

May 10, 2023

by

Max Young

Three reasons why your sales associates aren’t clienteling

by

Max Young

Top retail skills to look for in your next sales associate hire

Mar 2, 2023

by

Max Young

Top retail skills to look for in your next sales associate hire

by

Max Young

Curated articles

Subscribe to our retail newsletter.

Discover best practices, tips, tricks and advice to grow your brick & mortar retail business.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.