Clientbook · Customer Experience

Seven tips to improve your customer communication

Clientbook Blog

Oct 7, 2024

Melanie LM

Seven tips to improve your customer communication

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Melanie LM

Why luxury retailers need an after-sales service strategy

Clientbook Blog

Oct 4, 2024

Melanie LM

Why luxury retailers need an after-sales service strategy

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Melanie LM

Why having customer trust is critical for jewelry stores

Clientbook Blog

Aug 13, 2024

Melanie LM

Why having customer trust is critical for jewelry stores

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Melanie LM

What it takes to build, improve, and retain a solid brand reputation

Clientbook Blog

Aug 1, 2024

Melanie LM

What it takes to build, improve, and retain a solid brand reputation

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Melanie LM

How to make the most of a ring cleaning visit

Clientbook Blog

Jul 24, 2024

Melanie LM

How to make the most of a ring cleaning visit

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Melanie LM

10 ways to decrease retail returns at your store

Clientbook Blog

Jul 18, 2024

Melanie LM

10 ways to decrease retail returns at your store

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Melanie LM

The art of the upsell

Clientbook Blog

Jul 2, 2024

Melanie LM

The art of the upsell

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Melanie LM

What is a "phygital" customer experience?

Clientbook Blog

Jun 17, 2024

Melanie LM

What is a "phygital" customer experience?

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Melanie LM

Eight ways to master your customer follow-up

Clientbook Blog

Jun 3, 2024

Melanie LM

Eight ways to master your customer follow-up

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Melanie LM

What is relationship marketing and why should retailers be doing it?

Clientbook Blog

Sep 21, 2023

Bayley Goldsberry

What is relationship marketing and why should retailers be doing it?

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Bayley Goldsberry

The four types of consumer spending habits

Clientbook Blog

Mar 21, 2024

Bayley Goldsberry

The four types of consumer spending habits

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Bayley Goldsberry

Digital customer engagement: What it is and why it matters

Clientbook Blog

Sep 7, 2023

Bayley Goldsberry

Digital customer engagement: What it is and why it matters

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Bayley Goldsberry

What is customer relationship management?

Clientbook Blog

Aug 17, 2023

Bayley Goldsberry

What is customer relationship management?

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Bayley Goldsberry

Why retail sales associates need relationship building skills

Clientbook Blog

Aug 10, 2023

Bayley Goldsberry

Why retail sales associates need relationship building skills

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Bayley Goldsberry

Are customer loyalty programs worth it?

Clientbook Blog

Jul 13, 2023

Bayley Goldsberry

Are customer loyalty programs worth it?

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Bayley Goldsberry

Seven components of a good retail experience

Clientbook Blog

Jul 6, 2023

Bayley Goldsberry

Seven components of a good retail experience

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Bayley Goldsberry

Top retail customer pain points and how to solve them

Clientbook Blog

May 23, 2023

Bayley Goldsberry

Top retail customer pain points and how to solve them

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Bayley Goldsberry

Five ways to earn repeat customers as a retailer

Clientbook Blog

Apr 12, 2023

Gabrielle Smith

Five ways to earn repeat customers as a retailer

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Gabrielle Smith

What is a customer journey map?

Clientbook Blog

Apr 6, 2023

Gabrielle Smith

What is a customer journey map?

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Gabrielle Smith

Customer service vs. clienteling: What's the difference?

Clientbook Blog

Mar 30, 2023

Gabrielle Smith

Customer service vs. clienteling: What's the difference?

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Gabrielle Smith

Why your retail brand should be client-centric

Clientbook Blog

Mar 16, 2023

Gabrielle Smith

Why your retail brand should be client-centric

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Gabrielle Smith

Retail Q&A with Retail Ryan - The Customer Experience

Clientbook Blog

Ryan Blumenthal

Retail Q&A with Retail Ryan - The Customer Experience

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Ryan Blumenthal

How to unlock your customers' buying motivations

Clientbook Blog

Jan 26, 2023

Gabrielle Smith

How to unlock your customers' buying motivations

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Gabrielle Smith

The best way to enhance the in-store customer experience: Five easy tips

Clientbook Blog

Jan 24, 2023

Gabrielle Smith

The best way to enhance the in-store customer experience: Five easy tips

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Gabrielle Smith

The psychology of the consumer buying experience

Clientbook Blog

Paul Yoachum

The psychology of the consumer buying experience

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Paul Yoachum

Customer Experience

Seven tips to improve your customer communication

Seven tips to improve your customer communication

Why luxury retailers need an after-sales service strategy

Why luxury retailers need an after-sales service strategy

Why having customer trust is critical for jewelry stores

Why having customer trust is critical for jewelry stores

What it takes to build, improve, and retain a solid brand reputation

What it takes to build, improve, and retain a solid brand reputation

How to make the most of a ring cleaning visit

How to make the most of a ring cleaning visit

10 ways to decrease retail returns at your store

10 ways to decrease retail returns at your store

The art of the upsell

The art of the upsell

What is a "phygital" customer experience?

What is a "phygital" customer experience?

Eight ways to master your customer follow-up

Eight ways to master your customer follow-up

What is relationship marketing and why should retailers be doing it?

What is relationship marketing and why should retailers be doing it?

The four types of consumer spending habits

The four types of consumer spending habits

Digital customer engagement: What it is and why it matters

Digital customer engagement: What it is and why it matters

What is customer relationship management?

What is customer relationship management?

Why retail sales associates need relationship building skills

Why retail sales associates need relationship building skills

Are customer loyalty programs worth it?

Are customer loyalty programs worth it?

Seven components of a good retail experience

Seven components of a good retail experience

Top retail customer pain points and how to solve them

Top retail customer pain points and how to solve them

Five ways to earn repeat customers as a retailer

Five ways to earn repeat customers as a retailer

What is a customer journey map?

What is a customer journey map?

Customer service vs. clienteling: What's the difference?

Customer service vs. clienteling: What's the difference?

Why your retail brand should be client-centric

Why your retail brand should be client-centric

Retail Q&A with Retail Ryan - The Customer Experience

Retail Q&A with Retail Ryan - The Customer Experience

How to unlock your customers' buying motivations

How to unlock your customers' buying motivations

The best way to enhance the in-store customer experience: Five easy tips

The best way to enhance the in-store customer experience: Five easy tips

The psychology of the consumer buying experience

The psychology of the consumer buying experience

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