}

Posts tagged:

Jewelry

Consumer Behavior

Customer Experience

Client Management

Employee Training

Guest checking a text on her phone while holding champagne at an evening jewelry store trunk show

How Much Does a Done-for-You Text Campaign for a Jewelry Store Event Cost?

Clientbook Blog

by

Todd Ericksen

How Much Does a Done-for-You Text Campaign for a Jewelry Store Event Cost?

by

Todd Ericksen

Jewelry associate presenting a tray of engagement rings to a smiling couple at a store counter

Bridal Wishlists and Engagement Ring Follow-Up for Jewelers

Clientbook Blog

by

Todd Ericksen

Bridal Wishlists and Engagement Ring Follow-Up for Jewelers

by

Todd Ericksen

Customer at a jewelry store counter entering her details on a tablet held by a smiling associate

SMS Consent for Jewelry Stores: Opt-In, STOP, and Quiet Hours

Clientbook Blog

by

Todd Ericksen

SMS Consent for Jewelry Stores: Opt-In, STOP, and Quiet Hours

by

Todd Ericksen

Jewelry store owner smiling at a younger associate across a glass display counter, a leather client notebook resting beside her

What Jewelers Say After Replacing Notebooks, Reports, and Old CRMs With Digital Clienteling

Clientbook Blog

by

Todd Ericksen

What Jewelers Say After Replacing Notebooks, Reports, and Old CRMs With Digital Clienteling

by

Todd Ericksen

Jewelry store associate presenting a tray of rings to a couple at the counter

Clientbook + Logicmate JewelMate: The Integration Guide for Jewelry Stores

Clientbook Blog

by

Todd Ericksen

Clientbook + Logicmate JewelMate: The Integration Guide for Jewelry Stores

by

Todd Ericksen

Jewelry sales associate texting a customer from behind the display counter while a colleague helps a shopper

Clientbook + Shopkeeper: The Texting and Clienteling Integration Guide for Jewelry Stores

Clientbook Blog

by

Todd Ericksen

Clientbook + Shopkeeper: The Texting and Clienteling Integration Guide for Jewelry Stores

by

Todd Ericksen

Jewelry store owner showing a sales associate a tray of rings at the display counter

Clientbook + Adaptive: The Integration Guide for Jewelry Stores

Clientbook Blog

by

Todd Ericksen

Clientbook + Adaptive: The Integration Guide for Jewelry Stores

by

Todd Ericksen

Stressed jewelry store owner at her desk in October with an unfinished event to-do list, a calendar circled 'too little time,' and a phone full of unread messages

What Last-Minute Events Cost You

Clientbook Blog

Sep 4, 2026

by

Todd Ericksen

What Last-Minute Events Cost You

by

Todd Ericksen

Fighting Fraud When the Scammers Know How To Use AI

Clientbook Blog

Aug 19, 2026

by

Todd Ericksen

Fighting Fraud When the Scammers Know How To Use AI

by

Todd Ericksen

Clientbook Events dashboard showing invites sent, appointments booked, and attributed sales for a jewelry store event

If You're Planning Q4 Events in September, You're Already Late

Clientbook Blog

Sep 4, 2026

by

Todd Ericksen

If You're Planning Q4 Events in September, You're Already Late

by

Todd Ericksen

Jewelry store associate handing a customer a ring box while the store owner checks a phone in the background

How the Jewelry Retail Industry Is Adopting AI and Automation

Clientbook Blog

by

Todd Ericksen

How the Jewelry Retail Industry Is Adopting AI and Automation

by

Todd Ericksen

Jewelry store owner and manager comparing notes on a legal pad at a glass display counter

The Top Rated Jewelry Store Management Tools: An Honest Guide by Layer

Clientbook Blog

by

Todd Ericksen

The Top Rated Jewelry Store Management Tools: An Honest Guide by Layer

by

Todd Ericksen

Vendor showing trays of rings to a jeweler at a busy jewelry buying show booth

What Software Do Jewelers in Buying Groups Like RJO and IJO Use for Clienteling?

Clientbook Blog

by

Todd Ericksen

What Software Do Jewelers in Buying Groups Like RJO and IJO Use for Clienteling?

by

Todd Ericksen

Jewelry store owner standing at the display counter with a planner and coffee, looking out the front window

How to Meet Your Jewelry Store Sales Goals This Year: Owner and Associate Plan

Clientbook Blog

by

Brandon Wright

How to Meet Your Jewelry Store Sales Goals This Year: Owner and Associate Plan

by

Brandon Wright

A store owner holds a cup of coffee in a jewelry store while a couple browses a display case in the background

Is There a Done-for-You Text Message Marketing Service for Jewelry Stores?

Clientbook Blog

by

Todd Ericksen

Is There a Done-for-You Text Message Marketing Service for Jewelry Stores?

by

Todd Ericksen

A store owner arranges a tray of jewelry on a glass display case before an event, with champagne glasses and white flowers nearby

What Is Clientbook Concierge?

Clientbook Blog

by

Todd Ericksen

What Is Clientbook Concierge?

by

Todd Ericksen

A printed invitation card with a botanical illustration lies on a jewelry display case beside a phone placed face down and a tray of gold rings

Text Invitations vs Email Invitations for Jewelry Store Events: Which Works Better?

Clientbook Blog

by

Todd Ericksen

Text Invitations vs Email Invitations for Jewelry Store Events: Which Works Better?

by

Todd Ericksen

An associate hands a ring to a customer holding a glass of champagne at a trunk show table lined with trays of rings

How Can My Jewelry Store Make More Money From a Trunk Show or In-Store Event?

Clientbook Blog

by

Todd Ericksen

How Can My Jewelry Store Make More Money From a Trunk Show or In-Store Event?

by

Todd Ericksen

A couple talks with a jewelry store associate across a display case at an in-store event, with champagne glasses on a tray nearby

How to Fill Your Jewelry Store Event with Booked Appointments (Without Adding Work for Your Staff)

Clientbook Blog

by

Todd Ericksen

How to Fill Your Jewelry Store Event with Booked Appointments (Without Adding Work for Your Staff)

by

Todd Ericksen

Jewelry associate presenting a necklace on a velvet tray to a repeat client during a private viewing

How High-End Jewelry Stores Personalize the Shopping Experience for Repeat Customers

Clientbook Blog

by

Todd Ericksen

How High-End Jewelry Stores Personalize the Shopping Experience for Repeat Customers

by

Todd Ericksen

Jewelry store associate and owner reviewing a tablet together at the jewelry display case

The Technology Successful Jewelry Stores Are Using in 2026

Clientbook Blog

by

Todd Ericksen

The Technology Successful Jewelry Stores Are Using in 2026

by

Todd Ericksen

Jewelry store owner handing a ribboned gift bag to a smiling customer holding her smartphone at the display counter

Texting, Reviews, and Payments: Which Platform Fits Which Small Business

Clientbook Blog

by

Todd Ericksen

Texting, Reviews, and Payments: Which Platform Fits Which Small Business

by

Todd Ericksen

Classic family-owned jewelry store interior with an associate helping a customer at the counter

Clientbook + RAIN and ASC: Clienteling for Established Jewelry Stores

Clientbook Blog

by

Todd Ericksen

Clientbook + RAIN and ASC: Clienteling for Established Jewelry Stores

by

Todd Ericksen

Close-up of a jeweler's bench with a magnifying loupe and a diamond ring being examined

Clientbook + Jewel360: Modern Clienteling for Modern Jewelry POS

Clientbook Blog

by

Todd Ericksen

Clientbook + Jewel360: Modern Clienteling for Modern Jewelry POS

by

Todd Ericksen

Two jewelry store associates collaborating behind the counter, one with a tablet

Clientbook + Lightspeed: Clienteling for Multi-Location Jewelry Stores

Clientbook Blog

by

Todd Ericksen

Clientbook + Lightspeed: Clienteling for Multi-Location Jewelry Stores

by

Todd Ericksen

Jewelry store associate viewing product photography on a tablet at a sunlit table

How to Text Customers While Using Shopify POS: A Guide for Jewelry Stores

Clientbook Blog

by

Todd Ericksen

How to Text Customers While Using Shopify POS: A Guide for Jewelry Stores

by

Todd Ericksen

Jewelry store associate showing a diamond engagement ring to a customer over a glass display case

Clientbook + BIG: How the Integration Bridge Connects Clientbook to Your Jewelry POS

Clientbook Blog

by

Todd Ericksen

Clientbook + BIG: How the Integration Bridge Connects Clientbook to Your Jewelry POS

by

Todd Ericksen

Jewelry sales associate using her phone at a glass display case in a modern boutique jewelry store

Clientbook + The Edge: The Complete Integration Guide for Jewelry Stores

Clientbook Blog

by

Todd Ericksen

Clientbook + The Edge: The Complete Integration Guide for Jewelry Stores

by

Todd Ericksen

Jewelry store associate showing an engagement ring to a smiling customer across a glass display case

The Best Jewelry Store Clienteling Software in 2026: An Independent Jeweler's Guide

Clientbook Blog

Oct 6, 2026

by

Todd Ericksen

The Best Jewelry Store Clienteling Software in 2026: An Independent Jeweler's Guide

by

Todd Ericksen

Does Clientbook Work With My Jewelry Store POS? (Yes, and Here’s the Full List.)

Clientbook Blog

Feb 2, 2026

by

Todd Ericksen

Does Clientbook Work With My Jewelry Store POS? (Yes, and Here’s the Full List.)

by

Todd Ericksen

The Missing Piece in Most Jewelry Store Events: Knowing If They Worked

Clientbook Blog

Apr 14, 2026

by

Todd Ericksen

The Missing Piece in Most Jewelry Store Events: Knowing If They Worked

by

Todd Ericksen

JewelLink Alternative: Clientbook Compared

Clientbook Blog

Apr 6, 2026

by

Todd Ericksen

JewelLink Alternative: Clientbook Compared

by

Todd Ericksen

The Best IntentTracker Alternative for Jewelry Stores That Need a Complete Clienteling Platform

Clientbook Blog

Apr 6, 2026

by

Todd Ericksen

The Best IntentTracker Alternative for Jewelry Stores That Need a Complete Clienteling Platform

by

Todd Ericksen

Why Smart Jewelers Love Mid-April (And It Has Nothing to Do With Spring)

Clientbook Blog

Apr 1, 2026

by

Meg Spencer

Why Smart Jewelers Love Mid-April (And It Has Nothing to Do With Spring)

by

Meg Spencer

Birthday and Anniversary Clienteling Workflow: Turn Client Milestones into Repeat Sales

Clientbook Blog

Mar 25, 2026

by

Meg Spencer

Birthday and Anniversary Clienteling Workflow: Turn Client Milestones into Repeat Sales

by

Meg Spencer

Why Jewelry Store Texting Tools Are Not Clienteling Platforms (And What the Difference Costs You)

Clientbook Blog

Mar 17, 2026

by

Todd Ericksen

Why Jewelry Store Texting Tools Are Not Clienteling Platforms (And What the Difference Costs You)

by

Todd Ericksen

The Best Add-On Tools for The Edge POS: Client Outreach for Jewelry Stores

Clientbook Blog

Mar 17, 2026

by

Todd Ericksen

The Best Add-On Tools for The Edge POS: Client Outreach for Jewelry Stores

by

Todd Ericksen

Tools That Let Jewelry Associates Share Brand Catalog Images via Text

Clientbook Blog

by

Josh Wolfe

Tools That Let Jewelry Associates Share Brand Catalog Images via Text

by

Josh Wolfe

What CRM Do Most Independent Jewelry Stores Use?

Clientbook Blog

Mar 13, 2026

by

Todd Ericksen

What CRM Do Most Independent Jewelry Stores Use?

by

Todd Ericksen

Turn Spring Cleaning Into a Jewelry Refresh Campaign

Clientbook Blog

Mar 18, 2026

by

Meg Spencer

Turn Spring Cleaning Into a Jewelry Refresh Campaign

by

Meg Spencer

The Best CaratIQ Alternatives for Jewelry Store Customer Management

Clientbook Blog

Mar 11, 2026

by

Todd Ericksen

The Best CaratIQ Alternatives for Jewelry Store Customer Management

by

Todd Ericksen

The Revenue You're Not Seeing Is Already in Your Client List

Clientbook Blog

Mar 6, 2026

by

Todd Ericksen

The Revenue You're Not Seeing Is Already in Your Client List

by

Todd Ericksen

Appointments and Events: How Jewelers Increase Conversion and Revenue

Clientbook Blog

Feb 19, 2026

by

Meg Spencer

Appointments and Events: How Jewelers Increase Conversion and Revenue

by

Meg Spencer

Why Your Best Conversations Aren't Turning Into Sales

Clientbook Blog

Feb 6, 2026

by

Meg Spencer

Why Your Best Conversations Aren't Turning Into Sales

by

Meg Spencer

How to Start Selling Valentine's Day Gifts Early: A Jewelry Store Strategy

Clientbook Blog

Jan 29, 2026

by

Meg Spencer

How to Start Selling Valentine's Day Gifts Early: A Jewelry Store Strategy

by

Meg Spencer

Stop Missing Sales: Introducing Clientbook Appointments

Clientbook Blog

Jan 13, 2026

by

Meg Spencer

Stop Missing Sales: Introducing Clientbook Appointments

by

Meg Spencer

Seven ways AI can improve client communication for jewelers… if you use it right

Clientbook Blog

Oct 23, 2025

by

Todd Ericksen

Seven ways AI can improve client communication for jewelers… if you use it right

by

Todd Ericksen

Smith’s Jewelers proves that being known matters more than ever

Clientbook Blog

Oct 16, 2025

by

Gabrielle Smith

Smith’s Jewelers proves that being known matters more than ever

by

Gabrielle Smith

Seven leadership tips every jewelry store owner needs to hear

Clientbook Blog

Oct 6, 2025

by

Brandon Wright

Seven leadership tips every jewelry store owner needs to hear

by

Brandon Wright

Why bridal and fashion jewelry buyers need different sales strategies

Clientbook Blog

Sep 25, 2025

by

Ryan Blumenthal

Why bridal and fashion jewelry buyers need different sales strategies

by

Ryan Blumenthal

Lessons jewelers can learn from Dan Martin Jewelers’ client communication strategy

Clientbook Blog

Sep 17, 2025

by

Gabrielle Smith

Lessons jewelers can learn from Dan Martin Jewelers’ client communication strategy

by

Gabrielle Smith

Modern grooms should change how you sell men’s wedding bands—here’s how

Clientbook Blog

Sep 10, 2025

by

Max Young

Modern grooms should change how you sell men’s wedding bands—here’s how

by

Max Young

How Pickett Brothers Jewelers turns texts into traffic, and traffic into sales

Clientbook Blog

Sep 3, 2025

by

Gabrielle Smith

How Pickett Brothers Jewelers turns texts into traffic, and traffic into sales

by

Gabrielle Smith

Taylor Swift got engaged—and jewelers everywhere should be paying attention

Clientbook Blog

Sep 2, 2025

by

Hayley Sonntag

Taylor Swift got engaged—and jewelers everywhere should be paying attention

by

Hayley Sonntag

Eight sales closing techniques every jewelry associate should master

Clientbook Blog

Aug 21, 2025

by

Ryan Blumenthal

Eight sales closing techniques every jewelry associate should master

by

Ryan Blumenthal

Want to succeed at clienteling? Focus on these three essentials

Clientbook Blog

Aug 6, 2025

by

Brandon Wright

Want to succeed at clienteling? Focus on these three essentials

by

Brandon Wright

Are suits and ties dead? What jewelry store dress codes say in 2025

Clientbook Blog

Jul 28, 2025

by

Gabrielle Smith

Are suits and ties dead? What jewelry store dress codes say in 2025

by

Gabrielle Smith

Inside the pre-owned watch boom with Elizabeth Oliver of Oliver Smith Jeweler

Clientbook Blog

Jul 24, 2025

by

Gabrielle Smith

Inside the pre-owned watch boom with Elizabeth Oliver of Oliver Smith Jeweler

by

Gabrielle Smith

The dos and don'ts of selling to the female self-purchaser

Clientbook Blog

Jul 21, 2025

by

Gabrielle Smith

The dos and don'ts of selling to the female self-purchaser

by

Gabrielle Smith

Color is having its moment: Michael Richards on the rise of colored gemstones

Clientbook Blog

Jul 16, 2025

by

Gabrielle Smith

Color is having its moment: Michael Richards on the rise of colored gemstones

by

Gabrielle Smith

Jewelry sales jumped 10% in May—here are four reasons it's outshining other luxury categories

Clientbook Blog

Jul 8, 2025

by

Hayley Sonntag

Jewelry sales jumped 10% in May—here are four reasons it's outshining other luxury categories

by

Hayley Sonntag

Why couples don't come back for the wedding bands—and how you can change that

Clientbook Blog

Jul 1, 2025

by

Brandon Wright

Why couples don't come back for the wedding bands—and how you can change that

by

Brandon Wright

How to win over milestone jewelry buyers with smart clienteling

Clientbook Blog

Jun 30, 2025

by

Josh Wolfe

How to win over milestone jewelry buyers with smart clienteling

by

Josh Wolfe

How Betz Jewelers creates generational loyalty by earning trust across decades

Clientbook Blog

Jun 23, 2025

by

Gabrielle Smith

How Betz Jewelers creates generational loyalty by earning trust across decades

by

Gabrielle Smith

At Niche of Time Jewelry, every design—and every client—is one-of-a-kind

Clientbook Blog

Jun 11, 2025

by

Gabrielle Smith

At Niche of Time Jewelry, every design—and every client—is one-of-a-kind

by

Gabrielle Smith

Gen Z wants jewelry that means something—here’s why

Clientbook Blog

May 27, 2025

by

Gabrielle Smith

Gen Z wants jewelry that means something—here’s why

by

Gabrielle Smith

How technology helped Arthur’s Jewelry thrive in a modern world

Clientbook Blog

May 13, 2025

by

Gabrielle Smith

How technology helped Arthur’s Jewelry thrive in a modern world

by

Gabrielle Smith

Non-bridal jewelry sales are up by 28%—here’s how jewelers can cash in

Clientbook Blog

May 9, 2025

by

Gabrielle Smith

Non-bridal jewelry sales are up by 28%—here’s how jewelers can cash in

by

Gabrielle Smith

How to turn every special life event into a jewelry sales opportunity

Clientbook Blog

Apr 3, 2025

by

Josh Wolfe

How to turn every special life event into a jewelry sales opportunity

by

Josh Wolfe

The jeweler’s guide to building custom wish lists

Clientbook Blog

Mar 20, 2025

by

Max Young

The jeweler’s guide to building custom wish lists

by

Max Young

How clienteling sets brands apart from the rest | Featuring Deutsch Boutique

Clientbook Blog

Mar 18, 2025

by

Gabrielle Smith

How clienteling sets brands apart from the rest | Featuring Deutsch Boutique

by

Gabrielle Smith

How a simple text turned into a $20,000 sale | Featuring Gold & Diamond Source

Clientbook Blog

Feb 27, 2025

by

Gabrielle Smith

How a simple text turned into a $20,000 sale | Featuring Gold & Diamond Source

by

Gabrielle Smith

Q&A with Paul Tacorian: A conversation on jewelry, values, and building a legacy

Clientbook Blog

Feb 3, 2025

by

Brandon Wright

Q&A with Paul Tacorian: A conversation on jewelry, values, and building a legacy

by

Brandon Wright

Lessons learned from CBG’s final Orlando show

Clientbook Blog

Jan 27, 2025

by

Gabrielle Smith

Lessons learned from CBG’s final Orlando show

by

Gabrielle Smith

How to unlock your POS data to hit your team’s sales goals

Clientbook Blog

Nov 26, 2024

by

Todd Ericksen

How to unlock your POS data to hit your team’s sales goals

by

Todd Ericksen

Six unique ways to promote your jewelry gift guide you haven’t thought of before

Clientbook Blog

Nov 18, 2024

by

Gabrielle Smith

Six unique ways to promote your jewelry gift guide you haven’t thought of before

by

Gabrielle Smith

Six steps to a perfect jewelry sales pitch

Clientbook Blog

Nov 8, 2024

by

Ryan Blumenthal

Six steps to a perfect jewelry sales pitch

by

Ryan Blumenthal

How AI is generating more sales for jewelers

Clientbook Blog

Nov 7, 2024

by

Todd Ericksen

How AI is generating more sales for jewelers

by

Todd Ericksen

Vintage jewelry is making a comeback—here’s how to attract modern shoppers with a classic twist

Clientbook Blog

Oct 30, 2024

by

Ryan Blumenthal

Vintage jewelry is making a comeback—here’s how to attract modern shoppers with a classic twist

by

Ryan Blumenthal

Have you heard of the pet jewelry trend?

Clientbook Blog

Oct 14, 2024

by

Gabrielle Smith

Have you heard of the pet jewelry trend?

by

Gabrielle Smith

How jewelers can use sales negotiation techniques to close more deals

Clientbook Blog

Oct 9, 2024

by

Ryan Blumenthal

How jewelers can use sales negotiation techniques to close more deals

by

Ryan Blumenthal

Why the unboxing experience is so important in jewelry

Clientbook Blog

Sep 20, 2024

by

Ryan Blumenthal

Why the unboxing experience is so important in jewelry

by

Ryan Blumenthal

15 AI prompts jewelers need to try

Clientbook Blog

Sep 16, 2024

by

Todd Ericksen

15 AI prompts jewelers need to try

by

Todd Ericksen

Navigating the challenges of selling custom jewelry

Clientbook Blog

Sep 12, 2024

by

Ryan Blumenthal

Navigating the challenges of selling custom jewelry

by

Ryan Blumenthal

Five tips to becoming a jewelry appraisal pro

Clientbook Blog

Sep 9, 2024

by

Ryan Blumenthal

Five tips to becoming a jewelry appraisal pro

by

Ryan Blumenthal

Four ways to contact your customers without annoying them

Clientbook Blog

Aug 27, 2024

by

Max Young

Four ways to contact your customers without annoying them

by

Max Young

Top questions you never thought to ask your jewelry clients

Clientbook Blog

Aug 26, 2024

by

Ryan Blumenthal

Top questions you never thought to ask your jewelry clients

by

Ryan Blumenthal

Pros and cons of jewelry buying groups

Clientbook Blog

Aug 22, 2024

by

Hayley Sonntag

Pros and cons of jewelry buying groups

by

Hayley Sonntag

Stats jewelers need to know for wedding season

Clientbook Blog

Aug 21, 2024

by

Ryan Blumenthal

Stats jewelers need to know for wedding season

by

Ryan Blumenthal

Does direct mail still work?

Clientbook Blog

Aug 20, 2024

by

Gabrielle Smith

Does direct mail still work?

by

Gabrielle Smith

Do these seven things for a successful jewelry trunk show

Clientbook Blog

Aug 15, 2024

by

Ryan Blumenthal

Do these seven things for a successful jewelry trunk show

by

Ryan Blumenthal

More men are wearing jewelry: Here's how to market to them

Clientbook Blog

Aug 14, 2024

by

Ryan Blumenthal

More men are wearing jewelry: Here's how to market to them

by

Ryan Blumenthal

Why having customer trust is critical for jewelry stores

Clientbook Blog

Aug 13, 2024

by

Josh Wolfe

Why having customer trust is critical for jewelry stores

by

Josh Wolfe

Tips for product bundling in jewelry

Clientbook Blog

Aug 12, 2024

by

Ryan Blumenthal

Tips for product bundling in jewelry

by

Ryan Blumenthal

Five jewelry display ideas to steal for your store

Clientbook Blog

Aug 8, 2024

by

Ryan Blumenthal

Five jewelry display ideas to steal for your store

by

Ryan Blumenthal

Conducting a virtual jewelry consultation

Clientbook Blog

Aug 7, 2024

by

Ryan Blumenthal

Conducting a virtual jewelry consultation

by

Ryan Blumenthal

Building a unique brand identity in the jewelry market

Clientbook Blog

Aug 6, 2024

by

Ryan Blumenthal

Building a unique brand identity in the jewelry market

by

Ryan Blumenthal

How jewelers can make the most of the back-to-school shopping season

Clientbook Blog

Aug 5, 2024

by

Gabrielle Smith

How jewelers can make the most of the back-to-school shopping season

by

Gabrielle Smith

These are the jewelry trends to watch this summer and beyond

Clientbook Blog

Aug 2, 2024

by

Gabrielle Smith

These are the jewelry trends to watch this summer and beyond

by

Gabrielle Smith

Why detailed product information is the key to closing jewelry sales

Clientbook Blog

Jul 31, 2024

by

Todd Ericksen

Why detailed product information is the key to closing jewelry sales

by

Todd Ericksen

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