Josh Wolfe

Josh Wolfe leads a team of luxury retail experts, ensuring retailers are equipped with the tools they need to become clienteling rockstars. Get in touch at editor@clientbook.com

Seven tips to improve your customer communication

The art of the upsell

Eight ways to master your customer follow-up

Questions to ask for better customer feedback

How retail customer segmentation works

What is customer relationship management?

Are customer loyalty programs worth it?

Sales motivation techniques that actually work

How to write the perfect sales follow-up email

Five ways to earn repeat customers as a retailer

Why your retail brand should be client-centric

What is relationship selling?

Seven ways to improve your sales strategy in retail

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