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Josh Wolfe
Josh Wolfe leads a team of luxury retail experts, ensuring retailers are equipped with the tools they need to become clienteling rockstars. Get in touch at editor@clientbook.com
Customers are less loyal than they've ever been... here's why
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Nov 22, 2024
by
Josh Wolfe
Customers are less loyal than they've ever been... here's why
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Josh Wolfe
Training your sales team to deal with angry customers
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Oct 16, 2024
by
Josh Wolfe
Training your sales team to deal with angry customers
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by
Josh Wolfe
Seven tips to improve your customer communication
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Oct 7, 2024
by
Josh Wolfe
Seven tips to improve your customer communication
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Josh Wolfe
How to encourage accountability with your sales team
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Sep 18, 2024
by
Josh Wolfe
How to encourage accountability with your sales team
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Josh Wolfe
Why having customer trust is critical for jewelry stores
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Aug 13, 2024
by
Josh Wolfe
Why having customer trust is critical for jewelry stores
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Josh Wolfe
Six steps to getting employee buy-in on store changes
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Jul 22, 2024
by
Josh Wolfe
Six steps to getting employee buy-in on store changes
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Josh Wolfe
Calculate, measure, and improve your retail conversion rate
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Jul 17, 2024
by
Josh Wolfe
Calculate, measure, and improve your retail conversion rate
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Josh Wolfe
The art of the upsell
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Jul 2, 2024
by
Josh Wolfe
The art of the upsell
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Josh Wolfe
Eight ways to master your customer follow-up
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Jun 3, 2024
by
Josh Wolfe
Eight ways to master your customer follow-up
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Josh Wolfe
Questions to ask for better customer feedback
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Mar 21, 2024
by
Josh Wolfe
Questions to ask for better customer feedback
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by
Josh Wolfe
How to turn a product return into a sales opportunity
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Feb 8, 2024
by
Josh Wolfe
How to turn a product return into a sales opportunity
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Josh Wolfe
How retail customer segmentation works
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Nov 20, 2023
by
Josh Wolfe
How retail customer segmentation works
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Josh Wolfe
What is customer relationship management?
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Aug 17, 2023
by
Josh Wolfe
What is customer relationship management?
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Josh Wolfe
Why retail sales associates need relationship building skills
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Aug 10, 2023
by
Josh Wolfe
Why retail sales associates need relationship building skills
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by
Josh Wolfe
Are customer loyalty programs worth it?
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Jul 13, 2023
by
Josh Wolfe
Are customer loyalty programs worth it?
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Josh Wolfe
Sales motivation techniques that actually work
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Jun 29, 2023
by
Josh Wolfe
Sales motivation techniques that actually work
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Josh Wolfe
How to create a customer profile to target your ideal shopper
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Jun 22, 2023
by
Josh Wolfe
How to create a customer profile to target your ideal shopper
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Josh Wolfe
What to do if you have high turnover at your retail business
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May 18, 2023
by
Josh Wolfe
What to do if you have high turnover at your retail business
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Josh Wolfe
How to write the perfect sales follow-up email
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Apr 19, 2023
by
Josh Wolfe
How to write the perfect sales follow-up email
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by
Josh Wolfe
Five ways to earn repeat customers as a retailer
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Apr 12, 2023
by
Josh Wolfe
Five ways to earn repeat customers as a retailer
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Josh Wolfe
Why your retail brand should be client-centric
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Mar 16, 2023
by
Josh Wolfe
Why your retail brand should be client-centric
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Josh Wolfe
What is relationship selling?
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Feb 22, 2023
by
Josh Wolfe
What is relationship selling?
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Josh Wolfe
Seven ways to improve your sales strategy in retail
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Feb 16, 2023
by
Josh Wolfe
Seven ways to improve your sales strategy in retail
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Josh Wolfe
Why you should be engaging with clients in and outside of your store
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Feb 15, 2023
by
Josh Wolfe
Why you should be engaging with clients in and outside of your store
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Josh Wolfe
Customer engagement tips: Learning when and how to reach out
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Feb 8, 2023
by
Josh Wolfe
Customer engagement tips: Learning when and how to reach out
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Josh Wolfe
The best way to enhance the in-store customer experience: Five easy tips
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Jan 24, 2023
by
Josh Wolfe
The best way to enhance the in-store customer experience: Five easy tips
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Josh Wolfe
The seven habits of successful retail sales associates
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Nov 6, 2024
by
Josh Wolfe
The seven habits of successful retail sales associates
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by
Josh Wolfe
What happens to your clients when your best sales associate quits?
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Mar 14, 2023
by
Josh Wolfe
What happens to your clients when your best sales associate quits?
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Josh Wolfe
Curated articles
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