Clientbook · Gabrielle Smith

How technology helped Arthur’s Jewelry thrive in a modern world

May 13, 2025

Gabrielle Smith

How technology helped Arthur’s Jewelry thrive in a modern world

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Gabrielle Smith

Non-bridal jewelry sales are up by 28%—here’s how jewelers can cash in

May 9, 2025

Gabrielle Smith

Non-bridal jewelry sales are up by 28%—here’s how jewelers can cash in

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Gabrielle Smith

Lessons in luxury client communication that actually work | Featuring Mauzie’s Fine Jewelry

Apr 30, 2025

Gabrielle Smith

Lessons in luxury client communication that actually work | Featuring Mauzie’s Fine Jewelry

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Gabrielle Smith

The dos and don’ts of in-store events | Featuring Garris Jewelers

Apr 9, 2025

Gabrielle Smith

The dos and don’ts of in-store events | Featuring Garris Jewelers

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Gabrielle Smith

Why high-quality product images matter—even for in-store retailers

Mar 28, 2025

Gabrielle Smith

Why high-quality product images matter—even for in-store retailers

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Gabrielle Smith

We asked an AGS-Certified Sales Associate how to build a top-tier sales team | Featuring La Maison d'Or

Mar 26, 2025

Gabrielle Smith

We asked an AGS-Certified Sales Associate how to build a top-tier sales team | Featuring La Maison d'Or

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Gabrielle Smith

Why social listening belongs on your clienteling to-do list

Mar 24, 2025

Gabrielle Smith

Why social listening belongs on your clienteling to-do list

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Gabrielle Smith

How clienteling sets brands apart from the rest | Featuring Deutsch Boutique

Mar 18, 2025

Gabrielle Smith

How clienteling sets brands apart from the rest | Featuring Deutsch Boutique

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Gabrielle Smith

How a simple text turned into a $20,000 sale | Featuring Gold & Diamond Source

Feb 27, 2025

Gabrielle Smith

How a simple text turned into a $20,000 sale | Featuring Gold & Diamond Source

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Gabrielle Smith

Why AI-assisted selling is the future of retailing

Feb 18, 2025

Gabrielle Smith

Why AI-assisted selling is the future of retailing

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Gabrielle Smith

Overcoming staff challenges when implementing a clienteling strategy

Feb 11, 2025

Gabrielle Smith

Overcoming staff challenges when implementing a clienteling strategy

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Gabrielle Smith

Lessons learned from CBG’s final Orlando show

Jan 27, 2025

Gabrielle Smith

Lessons learned from CBG’s final Orlando show

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Gabrielle Smith

How I operate: Set your team up for clienteling success | Featuring Appelt’s Diamonds

Jan 21, 2025

Gabrielle Smith

How I operate: Set your team up for clienteling success | Featuring Appelt’s Diamonds

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Gabrielle Smith

How to avoid marketing fatigue this holiday season | Featuring Liz Saba with Presley & Co.

Dec 11, 2024

Gabrielle Smith

How to avoid marketing fatigue this holiday season | Featuring Liz Saba with Presley & Co.

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Gabrielle Smith

Six unique ways to promote your jewelry gift guide you haven’t thought of before

Nov 18, 2024

Gabrielle Smith

Six unique ways to promote your jewelry gift guide you haven’t thought of before

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Gabrielle Smith

Have you heard of the pet jewelry trend?

Oct 14, 2024

Gabrielle Smith

Have you heard of the pet jewelry trend?

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Gabrielle Smith

How to get your business on Google

Sep 25, 2024

Gabrielle Smith

How to get your business on Google

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Gabrielle Smith

How bracketing became the latest challenge for online retailers

Sep 5, 2024

Gabrielle Smith

How bracketing became the latest challenge for online retailers

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Gabrielle Smith

The “Summerween” trend that’s leading to early holiday sales

Sep 3, 2024

Gabrielle Smith

The “Summerween” trend that’s leading to early holiday sales

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Gabrielle Smith

Does direct mail still work?

Aug 20, 2024

Gabrielle Smith

Does direct mail still work?

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Gabrielle Smith

Spaving: the trend behind spending more to save more

Aug 9, 2024

Gabrielle Smith

Spaving: the trend behind spending more to save more

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Gabrielle Smith

How jewelers can make the most of the back-to-school shopping season

Aug 5, 2024

Gabrielle Smith

How jewelers can make the most of the back-to-school shopping season

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Gabrielle Smith

These are the jewelry trends to watch this summer and beyond

Aug 2, 2024

Gabrielle Smith

These are the jewelry trends to watch this summer and beyond

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Gabrielle Smith

Here are this year’s most valuable global retail brands

Jul 30, 2024

Gabrielle Smith

Here are this year’s most valuable global retail brands

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Gabrielle Smith

Five things that impact purchasing power for today’s consumers

Jul 29, 2024

Gabrielle Smith

Five things that impact purchasing power for today’s consumers

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Gabrielle Smith

What is shoppable content?

Jul 25, 2024

Gabrielle Smith

What is shoppable content?

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Gabrielle Smith

The digital product passport: A new initiative in the fashion world

Jul 19, 2024

Gabrielle Smith

The digital product passport: A new initiative in the fashion world

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Gabrielle Smith

Aspirational consumers: Who they are and what they buy

Jul 15, 2024

Gabrielle Smith

Aspirational consumers: Who they are and what they buy

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Gabrielle Smith

How to make gamification work in retail

Mar 10, 2025

Gabrielle Smith

How to make gamification work in retail

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Gabrielle Smith

What is experiential retail and why does it matter?

Jul 1, 2024

Gabrielle Smith

What is experiential retail and why does it matter?

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Gabrielle Smith

Top ten stats about consumer spending

Jun 27, 2024

Gabrielle Smith

Top ten stats about consumer spending

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Gabrielle Smith

Should retailers encourage impulse buying?

May 30, 2024

Gabrielle Smith

Should retailers encourage impulse buying?

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Gabrielle Smith

The power of instant gratification

Apr 9, 2024

Gabrielle Smith

The power of instant gratification

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Gabrielle Smith

What a TikTok ban could mean for retailers

Apr 4, 2024

Gabrielle Smith

What a TikTok ban could mean for retailers

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Gabrielle Smith

The eclectic grandpa trend reshaping fashion retail

Mar 23, 2024

Gabrielle Smith

The eclectic grandpa trend reshaping fashion retail

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Gabrielle Smith

Dynamic and surge pricing strategies explained

Mar 3, 2024

Gabrielle Smith

Dynamic and surge pricing strategies explained

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Gabrielle Smith

What retailers need to know about stagflation

Jan 25, 2024

Gabrielle Smith

What retailers need to know about stagflation

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Gabrielle Smith

Bricks vs. clicks: The power of brick and mortar stores

Jan 23, 2024

Gabrielle Smith

Bricks vs. clicks: The power of brick and mortar stores

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Gabrielle Smith

Green retail: Seven sustainable practices for eco-friendly businesses

Dec 13, 2023

Gabrielle Smith

Green retail: Seven sustainable practices for eco-friendly businesses

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Gabrielle Smith

The Future of Jewelry Retail: Integrating Client Management and Marketing Automation

Nov 14, 2023

Gabrielle Smith

The Future of Jewelry Retail: Integrating Client Management and Marketing Automation

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Gabrielle Smith

The beginner's guide to visual merchandising

Nov 13, 2023

Gabrielle Smith

The beginner's guide to visual merchandising

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Gabrielle Smith

Do holiday promotions actually work?

Nov 6, 2023

Gabrielle Smith

Do holiday promotions actually work?

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Gabrielle Smith

BFCM: How to prepare for holiday shoppers 2024

Oct 24, 2024

Gabrielle Smith

BFCM: How to prepare for holiday shoppers 2024

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Gabrielle Smith

Retail forecasting: What it is and how to do it

Oct 23, 2023

Gabrielle Smith

Retail forecasting: What it is and how to do it

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Gabrielle Smith

Six researched-backed marketing strategies for retailers to boost sales

Oct 2, 2023

Gabrielle Smith

Six researched-backed marketing strategies for retailers to boost sales

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Gabrielle Smith

The four types of consumer spending habits

Mar 21, 2024

Gabrielle Smith

The four types of consumer spending habits

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Gabrielle Smith

Top consumer trends to watch in a post-pandemic world

Aug 14, 2023

Gabrielle Smith

Top consumer trends to watch in a post-pandemic world

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Gabrielle Smith

Expert retail planning tips to set your business up for success

Jun 13, 2023

Gabrielle Smith

Expert retail planning tips to set your business up for success

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Gabrielle Smith

Three reasons why experiential retail matters

Jun 6, 2023

Gabrielle Smith

Three reasons why experiential retail matters

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Gabrielle Smith

What is showrooming and why is it a concern for retailers?

May 30, 2023

Gabrielle Smith

What is showrooming and why is it a concern for retailers?

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Gabrielle Smith

How to use abandoned cart emails to win back customers

May 11, 2023

Gabrielle Smith

How to use abandoned cart emails to win back customers

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Gabrielle Smith

Stealth wealth: What it is and how it impacts luxury retail brands

May 3, 2023

Gabrielle Smith

Stealth wealth: What it is and how it impacts luxury retail brands

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Gabrielle Smith

Why personalization matters in retail

Apr 27, 2023

Gabrielle Smith

Why personalization matters in retail

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Gabrielle Smith

Customer acquisition cost: How much does it cost to acquire a new customer?

Nov 2, 2023

Gabrielle Smith

Customer acquisition cost: How much does it cost to acquire a new customer?

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Gabrielle Smith

The pros and cons of premiumization for retailers

Nov 16, 2023

Gabrielle Smith

The pros and cons of premiumization for retailers

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Gabrielle Smith

Why luxury brands should be targeting Gen Z shoppers

Oct 12, 2023

Gabrielle Smith

Why luxury brands should be targeting Gen Z shoppers

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Gabrielle Smith

Upgrading your client information sheet

Feb 14, 2023

Gabrielle Smith

Upgrading your client information sheet

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Gabrielle Smith

Top client retention strategies for retailers

Feb 2, 2023

Gabrielle Smith

Top client retention strategies for retailers

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Gabrielle Smith

How to unlock your customers' buying motivations

Jan 26, 2023

Gabrielle Smith

How to unlock your customers' buying motivations

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Gabrielle Smith

How to track, measure, and maximize customer foot traffic

Apr 25, 2023

Gabrielle Smith

How to track, measure, and maximize customer foot traffic

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Gabrielle Smith

Online vs. in-store shopping: Will online stores drive your luxury retail store out of business?

Nov 20, 2024

Gabrielle Smith

Online vs. in-store shopping: Will online stores drive your luxury retail store out of business?

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Gabrielle Smith